• WestStar TV Customers

    A power failure at Television Centre caused outages for WestStar cable customers today (Wednesday, 16 May). WestStar's headend is located in the main plant at Television Centre which lost both it's main power and back-up power around 11:30 a.m. Engineers worked alongside Corporate Electric to get services back up as quickly as possible once power was restored. The outage also caused WestStar to lose internet and phone service for a short period this afternoon. All services were restored by around 1:30 p.m.

New local credit card scam

As we enter 2012, officers from the RCIPS Financial Crime Unit are issuing a warning about a new scam designed to obtain credit card details from unsuspecting victims.

A small number of people on Island have reported receiving a call from someone purporting to be from Microsoft. The caller tells his victim that Microsoft has received an error message relating to his/her computer and that Microsoft can repair the system remotely – but only if the victim provides credit card details. The story about the error message is, of course, fictitious but the victim then finds that anywhere from $99 – $200 has been taken from their credit card account.

“This takes scamming to a new level in the Cayman Islands,” said Detective Chief Inspector Claudia Brady.”

“The scammers are becoming much more sophisticated and that’s why people need to be much more vigilant when they take such calls. We have made all the necessary checks with Microsoft representatives and we can assure people that no-one from the company would contact them directly. Any contact with Microsoft in relation to computer error issues would be initiated by the computer user and not the company. Therefore, once again, we are urging people not to give out their credit card / bank details over the phone, or over e-mail, under any circumstances. Do not start off 2012 being a victim of a scam.”

Anyone who wishes further information about how to avoid becoming a scam victim should contact the RCIPS Financial Crime Unit on 949-8797.

1 Comment

  1. Kim
    My father who resides in the UK was actually caught out by this scam in March 2010 and lost £260.00. More importantly his internet provider warned him that once these "scammers" have remote access to his computer they can then monitor your computer for the following 12 months or more and gain access to all private information including online banking log-in information, whereby they can then begin transfer monies from your account. This can occur by them remotely watching you logging in your name and password on your online banking account. His only course of action was to buy a new computer and destroy his old one.